The KPMG International hotline allows KPMG stakeholders to confidently report concerns.
The KPMG International hotline is a vehicle for KPMG personnel, clients and other third parties (such as suppliers, contractors, sub-contractors, external consultants, alliance partners, or other third party resource) to confidentially report concerns they have relating to certain areas of activity by any KPMG International entity, activities of KPMG firms or KPMG personnel. KPMGI works with Canada-based ClearView Strategic Partners, a third party administrator of telephone and web-based hotline services (ClearView Connects) to operate the KPMG International hotline.
In addition to this hotline, several of the member firms of the KPMG network have their own formal complaints procedures, details of which can be obtained from the relevant websites or engagement letters. If your report relates to one of our member firms, before using the KPMG International hotline see if there is another site or email address which better suits your needs.
Any questions about the operation of the KPMGI hotline should be directed to go-fmkpmginternation@kpmg.com.
The KPMG International hotline can be used to confidentially disclose concerns.
You can report concerns to the KPMG International hotline in following ways:
Both the web site and the telephone options are available 24-hours-a-day, seven days a week, and follow the same format for gathering information. Whether reporting through the hotline telephone number, the web site, or by mail, all reports are handled confidentially, to the extent permitted by law and consistent with KPMGI's requirement to investigate and address the reported conduct.
The KPMG International hotline allows KPMG Stakeholders to speak up in a confidential environment.
Using an external provider ensures confidentiality to anyone filing a report and anonymity to those who choose to remain anonymous. However, given the measures that are in place to provide for the confidentiality of reports and the details of individuals making good faith reports, we encourage you to give your name and contact details when making your report. Your identity will be kept confidential at all stages of the process and will not be disclosed to third parties or individuals who are the subject of your report.
The exceptions to this include where it is necessary to disclose information to relevant persons involved in any further investigation of the matter, where disclosure is required under a legal obligation, for example, for any subsequent judicial or administrative proceedings or where material access is requested by any regulatory or government authority which is not compulsory, but where the failure to comply would, in the reasonable opinion of KPMGI, worsen the working relationship with the authority. Further exceptions may apply based on applicable laws.
Notwithstanding the above, you should be aware that in order to conduct an appropriate investigation into matters raised by you, it may be necessary for us to advise others of the substance of your report. As such, your identity may become apparent and you should consider this before submitting your report.
If you wish to make your report anonymously using either the web site facility or a live telephone operator, then you will receive a password which will enable you to access the ClearView Connects case management system. This will allow us to communicate directly with you while preserving anonymity. If you forget or mislay your password then you will have to submit a new report in order to regain access to the system; in this event it would be helpful if you could refer to the previously submitted report to enable us to make the appropriate connections.
IMPORTANT: If an individual is a member of a German law, patent law, accounting, auditing or tax consulting firm, such an individual report should avoid client names or other client-identifying features to the confidential reporting system. If an individual would like to report a matter involving or otherwise affecting a particular German client, the individual should do so without identifying the client or use the whistleblowing hotline of KPMG Germany (phone: +49 (0) 30 / 31 01 82 15; email: galen@galen.de). When the report is assessed it will also be decided whether it is necessary to know the client’s name. If so, a way will be found to disclose such client’s name without infringing applicable laws and regulations.